Marvel Universe Volume 1, Issue 3 Curiosity

The Marvel Universe is packed with memorable characters, but few embody adaptability quite like America Chavez. In Doctor Strange in the Multiverse of Madness, she’s constantly darting from one unfamiliar universe to another, unphased by what might throw most people off. Doctor Strange, however, finds the experience jarring. America’s ease in these worlds comes from her ability to embrace the unknown—a skill she imparts to Doctor Strange with a simple piece of advice: “Assume you know nothing.”

This line resonated with me because, much like America, I found myself in a completely new environment when I moved from the US to Denmark. Here, even small things feel different: doors open inward, light switches are reversed, self-checkout requires scanning a receipt to exit, cash is almost obsolete, and local customs like self-directed swimming halls operate on trust. Don’t get me started on the nuances of biking rules! America’s advice is a powerful reminder not to impose our existing knowledge on unfamiliar situations but to pause, observe, and approach with curiosity.

This concept isn’t new—it can be traced back to Confucius, who taught that not knowing is a kind of wisdom. In our information-saturated world, where answers are a quick search away, we’re often hesitant to admit we don’t know something. But there’s value in embracing “I don’t know,” opening the door to genuine exploration.

Applying "Assume You Know Nothing" in Professional Settings

In a work environment, especially in conversations with colleagues or direct reports, approaching interactions with this mindset can transform relationships and outcomes. Instead of aiming to persuade or judge, we can approach conversations with open, non-judgmental curiosity. By doing so, we create space for authentic learning and deeper connection.

Take a real-world example: imagine you’re managing a team member whose performance has slipped. They’ve missed deadlines, been unusually curt, and seem generally unmotivated. You’ve already heard mixed feedback from others about their demeanor. Approaching this situation with an “assume you know nothing” mindset can help avoid assumptions and open up a meaningful dialogue.

Instead of confronting the team member with your observations, begin with curiosity. Ask open-ended questions like, “How do you feel this project is going?” or “What challenges are you encountering?” As they share, reflect on their answers or ask follow-up questions. Through this approach, you might discover that the delays aren’t due to negligence—they’re adapting to a flood of last-minute requests and feedback. You learn that they’re actually going above and beyond by incorporating real-time input, which has impacted their ability to keep up with the timeline. Additionally, they may reveal frustration with how their efforts are perceived, opening an avenue for support.

This simple shift—inviting curiosity—allows you to see the situation from multiple perspectives. You’re better positioned to make informed decisions that help the project progress and to support your team member in feeling valued and understood.

Why Embracing “I Don’t Know” is So Powerful

Approaching interactions with “I don’t know, but I’m willing to explore” not only fosters trust but also mitigates defensiveness on both sides. You gain a richer understanding of the project and team dynamics, and you empower your team member to find new solutions. The final result? The project may be delayed, but it will likely be more impactful and aligned with real-time needs.

This approach can feel uncomfortable initially because it requires vulnerability and relinquishing control. Yet, with practice, it can lead to greater confidence in high-stakes conversations, fostering a culture of openness, growth, and innovation.

So next time you’re faced with uncertainty or a challenging conversation, remember America Chavez’s advice: assume you know nothing. This mindset doesn’t just encourage curiosity—it invites honest, productive exchanges and makes room for better outcomes. Stay curious, lean into the unknown, and watch how this shift can transform your work and your relationships.